If you'd like more details on the following topics
please follow the links...
how to purchase or redeem online please click
here
info on joining Club fx or our Club fx Auctions
please click
here
details on different ways you can receive your voucher
please click here
Otherwise we hope your question is answered below, if
not please call or email us...
How do I order?
There are a number of very simple ways you can place
your order.
Purchase online with your credit card (protected
by our SSL encryption software).
Phone us on 09-478-6602 and we'll process your
order for you over the phone.
We can provide you with the details to make payment
via cheque, money order, cash deposit at any National
Bank branch and also via internet banking.
Please call us and one of our team members will give
you the information you'll require for your preferred
payment method.
Can I have the voucher sent directly to the recipient?
You certainly can. When making a purchase you will
be prompted to enter the recipients address in the
relevant fields. Remember to tick the box underneath
that says "Deliver direct to Recipient".
What does the gift pack look like?
Click here to have a look at what you'll receive. Our
gift packs are put together with a lot of thought for
details and are sure to make a great impression.
Can I include a personalised message on the
recipients Gift Voucher?
You sure can. When making a purchase online you will
be prompted to enter a personalised message if you wish,
it will then be printed on your voucher.
How long does it take to receive my voucher?
If you have requested an email voucher the designated
recipient will receive it within 24hrs. Gift packs are
dispatched via NZ Post within 48hrs
of receipt of your order. Once dispatched delivery will
be the following business day for most areas.
What if the recipient would prefer another experience?
No Problem. We'll happily transfer their experience
to an alternative of the same or lesser value.
Do I have to book the date now?
No you don't. You'll be purchasing an open dated voucher
which is valid for six months. The recipient can call
us anytime within that period to book a suitable date.
You can book the date now if you wish, please be aware
that charges do apply to booking changes (see Terms
and Conditions for details) so it's best to make
sure the recipient can make the date before you book
it. If you would like to book a specific date please
call us on 09-478-6602 for the current availability.
Will they have to pay any extra on the day?
All our experiences are fully inclusive and include
everything detailed in the itinerary.
"Thanks for a great buzz,both my husband (60) and my son had a great experience. thanks also to all the staff they are very professional from the jump master to the office staff. very efficient. We will return!"
Raelene, Auckland
"Friendly staff, skilled driver and thrills to make your hair stand on end. A good time was had by all!"
Aaron, Taupo
"We had an awesome time. My husbad drove a V8 car up at Taupo. Going up to Taupo from Wellington, we made a weekend of it, so didn't really want it cancelled [due to weather]. But it all went ahead and was a fantastic afternoon. Thanks again to the FreemanX Team for the friendly reminders beforehand (Not that we were going to forget). Very easy process. Thanks."
Kim, Wellington
"We are locals. It was just fantastic and the information given so good but not too much or to little. I think we were very lucky only 4 in group so nice speed-I am old and felt no pressure. Forrester."
Naomi, Auckland